HomeRefund Policy

Refund Policy

We made the whole store affordable for Newbie graphic designers, Marketers, Video/photo editors, Developers, etc. who can’t afford expensive tools. We Always focus on giving the Best Services and a great uptime on your pocket-friendly budget. If you really can afford those tools officially, Please purchase them officially. 

  • The services you get is Digital services/product hence after placing an order you get instant activation to service and ready to be used. Anyhow, if you did not get the delivery you can issue a full refund. You need to inform us within 24 hours of the order time for you to be eligible for the refund.
  • If your delivered service is not as described you can request a full refund (If there is any statement that we wrote on the FAQ, that doesn’t meet the actual scenario with the usage); You need to inform us within 48 hours of order time for you to be eligible for the refund. But if there is any kind of usage by the user after the order on the SaaS app, we have the right to decline the refund.
  • In case you experience any downtime, please note that this is a Group Buy Tools sharing service, and the nature of the service is different from other services, which can make it difficult to maintain uptime sometimes, we try our best to provide the highest uptime to our customers so that we can retain them. If any of our tools is experiencing downtime, please let us know via support we will try our best to make it available for you. In case we are unable to reinstate the tool experiencing downtime, we will offer a replacement with a similar tool so that you can maintain your workflow.

Refund timeline:

We will issue a refund if we are unable to resolve the issue after 48 hours of your order. However, It can take up to 3-5 working days to get the refund fully back into your account/debit card depending on the payment method used while paying. Rest assured, you will get the refund to the original account from which you were debited.

About Us

With Premium Tools, you can now afford Expensive Digital Tools with us If you can’t afford expensive tools for your projects, You are at the right place. Get Access to any premium tool in our collection at an affordable cost and you will save a lot every month.

 

Contact Us

© 2023 Premium Tools. All Rights Reserved