Privacy Policy

1. Information we collect

• Account data — name, email, username, password (stored securely), and profile details you provide
• Billing data — payment status, invoices, and limited transaction references processed by our payment providers (we do not store full card numbers on our servers)
• Usage data — login times, pages visited in the member area, device/browser type, IP address, and diagnostic logs needed to operate and secure the service
• Support data — messages and attachments you send via helpdesk or email

2. How we use information

• Create and manage your membership
• Process payments, renewals, and invoices
• Provide tool access and customer support
• Prevent fraud, abuse, and unauthorized sharing of accounts
• Improve reliability, security, and product experience
• Send service notices (billing, security, material product changes)

3. Sharing

We do not sell your personal information. We may share data with:

• Payment processors and hosting/infrastructure providers needed to run the service
• Support and email delivery tools used to communicate with you
• Authorities when legally required
• A successor entity if we transfer or reorganize the business, under continued privacy protections

4. Cookies and similar tech

We use cookies and similar technologies for authentication, session security, preferences, and basic analytics. You can control cookies through your browser; disabling essential cookies may prevent login or core features from working.

5. Retention

We keep account and billing records for as long as your membership is active and for a reasonable period afterward for legal, accounting, and dispute-resolution purposes. Support tickets and logs are retained as needed for operations and security.

6. Security

We use industry-standard measures such as encrypted transport (HTTPS), access controls, and secure credential storage. No method of transmission or storage is 100% secure; please use a strong unique password and keep it private.

7. Your choices

• Update profile details from your member panel
• Request access, correction, or deletion of personal data by contacting support (subject to legal retention needs)
• Cancel your membership to stop future billing

8. Children

Premium Tools is not directed to children under 16. We do not knowingly collect personal information from children.

9. International users

Our servers and providers may process data in countries other than your own. By using the service, you understand that information may be transferred to those locations with appropriate safeguards.

10. Changes

We may update this Privacy Policy. We will revise the “Last updated” date and, when changes are material, provide additional notice where appropriate.

11. Contact

Privacy questions: support@premium.tools or the member helpdesk.